Incluye bibliografía: páginas 571-619 e índice: páginas 620-654

Glosario: páginas 558-569

Preface.. Part One.. The Field of Organizational Behavior.. 1 Introduction to Organizational Behavior.. 2 Organizational Culture.. Part Two.. Understanding and Managing Individual Behavior.. 3 Individual Differences and Work Behavior.. 4 Perceptions, Attributions, and Emotions.. 5 Motivation.. 6 Job Design, Work, and Motivation.. 7 Evaluation, Feedback, and Rewards.. 8 Managing Misbehavior.. 9 Managing Individual Stress.. Part Three Group Behavior and Interpersonal Influence.. 10 Groups and Teams.. 11 Managing Conflict and Negotiations.. 12 Power, Politics, and Empowerment.. Part Four.. Organizational Processes.. 13 Communication.. 14 Decision Making.. 15 Leadership.. Part Five.. Organizational Design, Change, and Innovation.. 16 Organizational Structure and Design.. 17 Managing Organizational Change and Innovation.. Appendix A:.. Quantitative and Qualitative Research Techniques for Studying Organizational Behavior and Management Practice.. Glossary.. Endnotes.. Indexes

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Revising and updating this textbook is always an exciting and challenging job. In completing this ninth edition of Organizational Behavior and Management we reviewed the most current theories, research, and organizational applications for possible inclusion. We retained the classic, crucial, and longstanding work in organizational behavior. Chapter by chapter, we made a concerted effort to add several more company and other realworld examples to make the content more relevant and interesting for students. Our own teaching of organizational behavior and many excellent suggestions from the reviewers of the previous edition were factored into each phase of the revision. The major task of the author team was to produce a user friendly, accurate, clear, and meaningful revision that will result in enhanced student learning. The student and the instructor were always in mind as we carefully revised the book. We have reviewed and considered numerous suggestions and notes from current instructors and students who use Organizational Behavior and Management , as well as from colleagues, managers, and previous users of the text. The themes and tone of these excellent ideas was to keep this book relevant, add more company examples than in previous editions, and help users apply the content to their own lives and job situations. Inglés

The basic structure has been kept much as it was originally, but we have significantly updated, streamlined, and/or expanded the content of each chapter. We have, in each new edition, added more comprehensive treatment of the content base. The content in this revision has been related to events, activities, and decisions made in organizational life. We have updated all information that needed to be refreshed. Our intention in making these changes has been to offer an intensive treatment of organizational behavior that helps instructors teach easily and effectively. As dedicated teachers, we revise with fellow teachers and the student population in mind. This book was not written as a research messa ge or as a new theoretical model. Like its predecessors, the ninth edition of Organizational Behavior and Management contains knowledge that applies both inside and outside the classroom. Inglés

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